Terms of Service

1. Acceptance of Terms

By accessing, registering for, or using the services provided by iQuipe Digital (including Cloud Virtual Machines, Managed Databases, Object Storage, and API Ship services), you agree to be bound by these Terms of Service.

If you are entering into this agreement on behalf of a company, organization, or other legal entity, you represent that you possess the authority to bind such entity to these terms.

2. Account Registration & Security

To access our platform resources, you must register an account and maintain accurate information:

• You are solely responsible for preserving the confidentiality of your account credentials, SSH keys, and API tokens.
• You must immediately notify iQuipe Digital of any unauthorized access, compromised API tokens, or security anomalies.
• All actions executed using your credentials will be deemed executed on your authorization.

3. Acceptable Use Policy (AUP)

You agree not to misuse our network, compute nodes, databases, or API marketplace. Prohibited conduct includes, without limitation:

• Cryptocurrency Mining: Unauthorized CPU/GPU crypto mining across shared cloud tiers.
• Network Attacks: Initiating or participating in DDoS attacks, port scanning, network spoofing, or packet flooding.
• Malicious Code: Distributing trojans, ransomware, rootkits, or hosting command & control servers.
• Spam & Harassment: Operating bulk unsolicited email dispatchers or open email relays.
• Copyright Infringement: Storing or distributing unauthorized copyrighted materials via Object Storage buckets.

4. Subscriptions, Fees & Billing

Cloud resources are billed based on monthly subscription tiers or on-demand usage meters as detailed in our Pricing Schedule.

• Currency & Pricing: All service quotes and invoices are denominated in Ghana Cedis (₵) or equivalent USD base rates.
• Recurring Billing: Subscriptions renew automatically at the beginning of each billing cycle unless cancelled prior via the Cloud Dashboard.
• Taxes: All listed prices are exclusive of statutory taxes, levies, or value-added taxes where applicable by law.
• Late Payments: Unpaid invoices older than 7 days may trigger automated instance suspension.

5. Service Level & Availability

We strive to provide 99.99% network and compute uptime. Specific availability targets, service credits, and support remedies are governed by our dedicated Service Level Agreement (SLA).

6. Intellectual Property

Customer Data: You retain complete and exclusive ownership of all code, databases, container images, and proprietary assets uploaded to iQuipe Digital.

Platform IP: iQuipe Digital retains all rights, title, and interest in our proprietary cloud orchestrators, API gateways, web interfaces, and logos.

7. Suspension & Termination

You may terminate your account at any time via the Cloud Control Manager. iQuipe Digital reserves the right to suspend or terminate services immediately if:

• You fail to satisfy past-due billing charges.
• Your workload poses a direct operational threat to our infrastructure stability or other customers.
• We are mandated to do so by a court order or competent regulatory authority.

8. Limitation of Liability

To the maximum extent permitted by applicable law, iQuipe Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or business goodwill) arising out of or related to your use of our services.

Our aggregate liability for all claims related to the services shall not exceed the total fees paid by you to iQuipe Digital during the 3 months preceding the claim event.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of law principles. Any dispute or claim arising out of these terms shall be resolved through good-faith negotiation or binding arbitration.

For legal notices and inquiries regarding these Terms:
Legal Department: legal@iquipedigital.com